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如何付款/电子账单

韦德体育app官网 uses an electronic billing and payment system known as eBill. eBill is a mobile friendly site designed to work on all your devices including your PC, 智能手机和平板电脑.

eBill is available 24/7 to view your student account activity, 查看您的帐单, 参加付款计划, 付账单, 还有更多!

如果您的OU NetID已过期,您可以 重新激活您的NetID (OU电子邮件用户ID).

PLEASE NOTE: you are likely to have difficulty if you try to 访问 eBill using Safari on a Mac. It's best to use a different browser for eBill -- we recommend Chrome.

学生电子帐单 授权用户电子账单

International students can use flywire to pay 从ir home country.


Flywire标志

电子账单通知

学生们,设置你的公开大学电子邮件帐户(@oakland).edu),以确保收到电子帐单结单通知, 98- t学费表, 付款计划分期付款变更, upcoming scheduled payments and installment payment dates and scheduled payment failures. 您将收到一封电子邮件通知到您的 OU电子邮件帐户. 您有责任检查您的OU电子邮件. 如果你没有设置你的OU的电子邮件帐户(@奥克兰.Edu),您将不会收到通知. Failure to receive an electronic notification does not excuse you 从 required payment on the specified payment due date.

通过短信通知电子账单

Students and authorized users can opt-in to receive eBill notifications such as payment plan installment and scheduled payment reminders via 文本 message. 在eBill, select "Personal Profile" 从 "我的个人资料设置" menu on the Home 页面, then "My Profiles" to opt-in to 文本 message notifications If you have not already, you will need to sign up for two-step verification to add your mobile number on the "Security Settings" tab.

Students can authorize parents or other third parties to 访问 the eBill system to view student account balances, 参加付款计划, 然后付款. Authorized users can also be authorized to receive notifications of eBill statements and 98- t学费表. Students can log in to eBill to set up an authorized user using the instructions below.

如何在电子账单中添加授权用户
用屏幕截图打印说明.

  1. 在OU首页选择“邮箱”.
  2. Log into MySAIL using your NetID (OU email user ID) and password.
  3. 在“常用服务”菜单中选择“电子帐单”.
  4. 单击授权用户我的个人资料设置 菜单在右手边.
  5. Select 添加授权用户 and enter the email address of the person you are adding and select 访问, click 继续.
  6. Agree to the terms and conditions (you may also print them) and click 继续.

To make a payment in eBill, you will need your NetID (OU email user ID) and password.  Electronic payment confirmations will be sent to the student's OU email.

Online payment methods include: eBill is a mobile friendly site designed to work on all your devices including your PC, 智能手机和平板电脑.

  • 电子支票 using a checking or savings account bank routing and account number. There is no fee to pay by electronic checking and savings accounts.
  • Debit card as an online checking account when using the routing number and account number associated with the debit card. NOTE: when using your debit card as an online checking account, your debit card number is not the account number used for online checking; you may need to contact your card issuer to obtain the account number needed.
  • 信用卡或借记卡通过第三方处理器. 处理器接受VISA, 万事达卡, 美国运通和发现, 再加上便利费2.95%(最低3美元).00)为国内发行的卡片.25%(最低3美元).00)办理国际发行卡的交易.  该费用由处理者评估, 不是韦德体育app官网, and will not appear on your student account nor be covered by financial aid. Revenue 从 charge goes directly to the processor to cover the cost of processing the credit/ debit card payment. The convenience charge is not refundable under any circumstance.

There is a payment plan available each semester to spread your costs into smaller payments.

付款

You can make a payment right now by clicking "Make Payment"  The student account will be credited immediately when paying by eBill.

安排付款

You can schedule a payment to automatically pay on a scheduled payment date or you can schedule your payment plan installments to automatically pay on the scheduled payment dates.  Scheduled payments are processed by the eBill system at 6am every morning and are sent to the bank for processing the same day.   The student account will be credited immediately when the scheduled payment is processed by eBill.

Please remember "Student Accounts- Past Due" holds will be removed 5-10 minutes after paying the amount due. Partial payments will be reflected in the hold amount within 24 hours.

电子支票, using a checking or savings account bank routing and account number, 可在 eBill. There is no fee to pay by electronic checking and savings accounts.

支付 by check, 银行本票, 汇款单 or traveler's check can be mailed to:

收银员的办公室
北基金会大厅110室
草地溪路318号
罗切斯特电话48309-4454

All checks are to be made payable to "韦德体育app官网" and must include the student's name and the last 4 digits of the Grizzly ID number to ensure correct and timely processing. Receipts will not be mailed; your canceled check is proof of payment. Please allow 5-6 days for mail delivery and payment processing.

A payment drop-box is located outside of the 收银员的办公室, 在北基金会大厅的西北角, 以支票付款, 银行本票, 只能用汇票或旅行支票. 信封在付款投递箱上方. 不支付现金. All payments are to be made payable to "韦德体育app官网" and must include the student's name and the last 4 digits of the Grizzly ID number to ensure correct and timely processing. Receipts will not be mailed; your canceled check is proof of payment.

教育储蓄计划付款(ESP)

If you are making payment from your ESP, please select the electronic transfer option, if available.

返回检查

支付 returned by the bank for any reason are considered nonpayment and may result in cancellation of registration. A $25.退回的物品将收取00英镑的费用. 直到退回的款项全部付清为止, a hold is placed on the student account that prevents registration, 毕业, 以及成绩单和成绩的在线访问.

学生还款选择

退回“资金不足”款项(NSF), “不可收回的账户” , 'stop payment' and 'account closed' : Students can repay these items using only 银行本票, 保付支票, 汇款单, 借记卡或信用卡. Students cannot repay these items using a personal check or ACH (online checking / savings) account.

Returned payments for 'unable to locate' and 'non-transaction': Students can repay these items using any payment method.

多次退回款项的永久限制

When a student reaches '3' returned check and / or ACH payments, their account is placed on the permanent restrictions list for check and ACH payments. 学生只能用本票付款, 保付支票, 汇款单, 或借记卡/信用卡(网上).

韦德体育app官网与 flywire 使国际支付安全便捷. flywire 允许用户(学生,家长等.)几乎可以从任何国家和任何银行付款. 他们也提供很好的外汇兑换率, allowing users to pay in their home currency (in most cases) and save money, 与传统银行相比. Users will be able to track the progress of their payments throughout the transfer process with a user dashboard and email notifications.

转车要花多少钱? 当用户访问 flywire 网站使用 flywire button above, the first question is: how much does the user want to pay OU? The user then chooses the currency they want to pay with, generally the user's home country currency. 一旦用户选择了货币, flywire displays the amount of funds the user will need to transfer to flywire 用他们本国的货币. The amount of the payment and the exchange rate are guaranteed for a number of days. If the user does not initiate the transaction in the time specified, the amount transferred to OU could change based on the new exchange rates. Generally the wires are domestic wires for the user since they are wiring to a flywire 用户所在国家的财务合作伙伴.

Students that select to make a payment using US Dollars, even though flywire supports their home currency, will be charged a $25 service fee for processing the transaction.

If a user needs to make payment from two different bank accounts, the user should initiate two payments (each for the amounts that each bank account will be covering). 然后,用户将按照每次付款的说明进行操作.

有关如何使用 flywire,用户可以查看他们的 教程视频. 有关的详细信息 flywire,请浏览 flywire 帮助 页面.

新生可浏览 flywire 介绍视频 中国人 or 英语.

If you are having problems with your bank wiring funds to 韦德体育app官网 using flywire: 请使用 二次授权书 if your bank needs further authorization from 韦德体育app官网 regarding flywire.

来自美国制裁国家的学生: 如果你的国家在美国的制裁名单上, 比如伊朗和朝鲜, 你将无法使用 flywire 把钱转到韦德体育app官网. 查看美国制裁国家的完整列表.

中华人民共和国留学生: 不知道为什么要用 flywire 处理您的银行转账? 参观 flywire 网站上关于如何支付的说明 中华人民共和国.

来自印度的学生:访问 flywire website for instructions, including the new Tax Collection regulations, on how to pay in 印度.

来自尼日利亚的学生: flywire 可以接受 尼日利亚奈拉.

Students from other regions including Korea, Vietnam, Nepal, Thailand, United States or Europe: For additional information regarding payments 从se areas, please visit flywire”s 区域支付信息 页面.

翻译版本: 阿拉伯语, 中国人, 法国, 北印度语, 印尼, 日本朝鲜文, 葡萄牙语, 西班牙语, 越南


信用卡被拒

Please follow the instructions you received on the error message and contact your financial institution for more information. If your card is a debit card there may be a limit on the dollar amount per transaction.

Error message on eBill for ACH or credit/debit card payments

按照错误信息上的说明操作. 如果您不确定错误消息的含义, 打电话给我们提供以下信息:灰熊ID, 你试图支付的金额, last 4 digits of the bank account number or credit card number used, 截止日期, 还有你试图付款的日期. 如果可能的话, take a screenshot of the error message or write down the information in the error message.

Payment isn't posted to eBill or credit card was charged twice

韦德体育app官网. Please make sure you have the following information available: Grizzly ID, 你想支付的金额, 信用卡号码的最后四位数字, 截止日期 还有你试图付款的日期.

我不明白为什么我的学生账户会被扣款

The department that charged your account keeps records of your transactions. 联系部门.

我的账户还没有收到经济援助

确保你已经满足了所有的经济援助 需求.

我有现金

可用的选项包括:

  • Going to a bank or credit union and purchasing a 银行本票 and either mail it to the 收银员的办公室 or drop it in the payment drop box outside the 收银员的办公室.
  • Going to the post office or convenience store and purchasing a 银行本票 or 汇款单 and either mail it to the 收银员的办公室 or drop it in the payment drop box outside the 收银员的办公室.

我的账户被挂了

Contact the office that has the hold placed on your account. 看到一个 货舱清单 登记官网站上的资料.

你想避免学费诈骗

访问Flywire的网站获取有关的信息 如何避免学费诈骗.

OU provides enhanced protection for your personal information and identity in eBill. 这是通过使用两步身份验证来实现的.

Two-Step Authentication provides an extra layer of security for securing your information and confirming your identity.

eBill users (students and authorized users) will need to enroll in Two-Step Authentication by selecting their notification preference of email, 文本, 或者选择使用Google Authenticator应用程序.

Note: When a user chooses the Google Authenticator app for notification, they will receive additional on-screen instructions for downloading. They will then use the Authenticator app to scan a barcode or enter a key, 均由电子账单在屏幕上提供.

OU strongly encourages users to enroll in two-step authentication to add additional security for sensitive profile changes. The student or authorized user will receive alerts upon logging in if they have not yet enrolled.

一旦注册, a user can make changes to their Personal Profile by entering the passcode sent to them. If an incorrect passcode is entered, validation fails and no changes are made.

When an eBill user contacts the 金融援助 Office or the Cashier’s Office, we are unable to assist users if they contact us by phone until we can validate that the user is who they say they are. 

如果用户开启了“两步认证”, 当与代表交谈时, the representative may tell the student or authorized user that a passcode will be sent to their communication method of choice (email, 文本, 或Google Authenticator应用程序).  When the user repeats back the passcode sent to their phone/email or Google Authenticator, 他们的身份得到确认.

(来源:TouchNet Bill+Payment用户指南)

财政援助和奖学金办公室

北基金会大厅120室
草地溪路318号
罗切斯特,密歇根州48309-4454
(位置地图)
(248) 370-2550



办公时间:
m - f8a.m. - 5 p.m.
你的灰熊身份证准备好了吗

暑期办公时间:
5月15日- 6月30日:上午9点.m. - 5 p.m.
7月1日- 7月14日:上午8点.m. - 5 p.m.
7月15日- 8月18日:上午9点.m. - 5 p.m.

OU学校代码:002307

学生就业联系方式: (电子邮件保护)

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